As a software development company, Distene understands the needs and challenges of development organizations. For that reason, Distene is paying a lot of attention to the quality of its Support service, which is praised by our customers. Since our technology is very widely used by many thousands of users throughout the world, we aim at providing not only the most efficient technology but also the most reliable assistance to our customers.
Distene’s hotline support service is devoted to customer care and is available on all business days. Customer care requests tracking and fast, quality solutions to customer issues.We support you at many levels:
- Assistance during the evaluation period
- Guidance for identifying correct integration and usage of the MeshGems suite
- Development guidance
- Greater visibility and higher prioritization of your defects
- Fast delivery of defect corrections if applicable
Our hotline is open on business days from 9AM to 6PM (CET)
Phone: +33 (0) 970 650 200
Email: Contact Us
Customer Gate: to help with data exchange, Distene offers a secure Customer Gate. Distene’s Support service will give you a login, a password and instruction to use this gate.
Customer Gate Login